Arrival Time:
Please arrive 10 minutes prior to your appointment time. This will give you the necessary time to fill out any required paperwork and use the ladies room if need be. Our appointments are often booked back to back so your diligence would be greatly appreciated. We want you and those after you to experience the best treatment possible.

Cancellation/ Failure to Show Policy:
Please be courteous and provide Sucre with 24 hours notice to cancel or reschedule your appointment. This will allow for us to fill your appointment time and treat other clients on our waiting list. We understand that circumstances arise but much appreciated as much notice as possible.
All services from our regular menu can be cancelled or rescheduled within 24 hours by logging into your account, then click "cancel my appointment" or "reschedule my appointment".
When an appointment is made with a Sucre practitioner their time is set aside to accommodate you. If you need to cancel your appointment by phone please call us at(403) 802-0577 at least 24 hours in advance.
Since we turn away other clients to hold your appointment any cancellations with less than 24 hours notice or no shows will result in full charges on your account.